Deactivate Express License When PC Not Available

Issue

How to deactivate a Kofax Express license when the PC where Kofax Express was activated is no longer available due to hardware replacement, hard drive crash, OS reimage, or other reason.

Solution

Contact licensing@kofax.com to request deactivation of the license so it can be activated on a new PC. 
 

To prevent any unnecessary delays, be sure to include the reason why the existing activation is no longer available.

Level of Complexity 

Easy

Applies to  

References

N/A

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