Find License Information for Kofax Express

Issue

How to locate the Kofax Express license information, even when Kofax Express cannot be launched

 

Cause

Kofax Express displays the current license information in its User Interface.  It also stores a history of the station's license activations in a file called KofaxLicenseManager.xmlwhich is useful for finding the license information when Kofax Express cannot be launched.

 

Solution

To locate the current Kofax Express License information in the Kofax Express User Interface:

1. Launch Kofax Express
    
2. Select the Help tab
    
3. Click Update
    
4. Click OK
    
5. The current license information is displayed in the Product Identification section
    
6. Click Cancel to exit the Update Kofax Express Activation window

 

To locate the current Kofax Express License information in the KofaxLicenseManager.xml file:

1. On the Kofax Express station, navigate to C:\ProgramData\Kofax\Kofax Express Licensing
    
2. Open KofaxLicenseManager.xml in a text editor such as Notepad
    
3. The <CurrentLicense> section near the end of the file will contain the Part Number, Serial Number, and Product Code for the currently activated license.

      <CurrentLicense>
        <Class>ExpressLicense</Class>
        <Version>1</Version>
        <Members>
          <UserName>MyName</UserName>
          <CompanyName>MyCompany</CompanyName>
          <Email>me@mycompany.com</Email>
          <PartNumber>KX-PART-NUMB</PartNumber>
          <SerialNumber>AB12345</SerialNumber>
          <ProductCode>M1X3D9CHAR</ProductCode>

 

Do NOT make any manual changes to the KofaxLicenseManager.xml file as manual changes could render the file invalid and break the Kofax Express licensing.  If prompted to save changes when closing the text editor, click No.

 

Level of Complexity 

Easy

 

Applies to  

Product	Version	Build	Environment	Hardware
Kofax Express	3.3 3.2 3.1	ALL	ALL	N/A

References

N/A

 

Article # 3040980