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Windows Security prompts to install Hardware scanner device software duirng Kofax Express installation


Question / Problem: 

While installing Kofax Express 3.2.x, Windows Security displays one or more prompts like the following to install Hardware scanner device software:

Windows Security: "Would you like to install this device software?

Name:  Kodak i5200V Scanner
Publisher:  Kofax, Inc.



Answer / Solution: 

Windows Security will prompt the user to confirm installation of any drivers that are not signed by Microsoft's Windows Hardware Quality Labs release signature.  This prompt may also appear if the Publisher's Certificate used to sign the driver has expired.  The Hardware VRS drivers installed by Kofax Express 3.2.x. have not been signed by Microsoft's WHQL release signature (a voluntary service that Microsoft provides) and the publisher's certificate used to sign the drivers has expired since the release of Express 3.2.

The Kofax Hardware VRS Drivers have been through extensive testing with Microsoft Windows 10. Therefore, the continued installation and use of these drivers will NOT impair or destabilize the system either immediately or in the future. Although the driver's certificates are expired, this has no effect on the quality of the drivers or their ability to function properly on the system. 

To add Kofax Inc. to the Windows list of trusted publishers and prevent future prompts, check the "Always trust software from Kofax, Inc." checkbox.  To proceed with the installation of the Hardware VRS scanner drivers, click Install.

This issue has been documented in TFS #1300045 and the drivers will be signed using an updated Publisher's Certificate in Kofax VRS 5.2.

The complete list of Hardware VRS scanner prompts that may appear during the installation of Kofax VRS 5.1.1 or 5.1.2 include the following Hardware VRS-enabled scanners:


Kodak i5200V Scanner



Kodak i5250V Scanner


Kodak i5600V Scanner


Kodak i5650V Scanner


BBH 9000 Scanner



Kodak 9000 Scanner


Kofax Canon USB Device


Kofax Fujitsu USB Device



Applies to:  

Product Version Category


EXPRESS 3.1 Install/Uninstall


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