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Kofax

Find License Information without Launching Express

3020324
3020324

Question / Problem: 

How to locate the Kofax Express license information when Kofax Express cannot be launched

Answer / Solution: 

Kofax Express stores a history of the station's license activations in a file called KofaxLicenseManager.xml

To locate the current Kofax Express License information:

  1. On the Kofax Express station, navigate to C:\ProgramData\Kofax\Kofax Express Licensing
  2. Open KofaxLicenseManager.xml in a text editor such as Notepad
  3. The <CurrentLicense> section near the end of the file will contain the Part Number, Serial Number, and Product Code for the currently activated license.
      <CurrentLicense>
        <Class>ExpressLicense</Class>
        <Version>1</Version>
        <Members>
          <UserName>MyName</UserName>
          <CompanyName>MyCompany</CompanyName>
          <Email>me@mycompany.com</Email>
          <PartNumber>KX-PART-NUMB</PartNumber>
          <SerialNumber>AB12345</SerialNumber>
          <ProductCode>M1X3D9CHAR</ProductCode>

Do NOT make any manual changes to the KofaxLicenseManager.xml file as manual changes could render the file invalid and break the Kofax Express licensing.  If prompted to save changes when closing the text editor, click No.

Applies to:  

Product Version
Express 3.1
  3.2