License Insufficient for Scanner when Scanning using a Fujitsu fi-6130 or fi-6230 Desktop-level scanner

Question / Problem:

Scanning in Kofax Express 3.2 using a Fujitsu fi-6130 or fi-6230 Desktop-level scanner results in the following error:

License Insufficient for Scanner: 9156 This scanner (Fujitsu fi-6130) requires a software license with level Workgroup. Using this scanner will result in demo-stamped images and limited export operations.

Answer / Solution:

This issue has been documented in TFS 705517 and resolved in Fix Pack 1 for Kofax Express 3.2.

To resolve this issue, install the latest Fix Pack for Kofax Express 3.2.

Applies to: