Skip to main content
Kofax

Existing log files available for Kofax Express 3.3

Article # 3049780 - Page views: 61

Issue

Can you please provide such a list of all existing log files available for Kofax Express 3.3, possibly including imported and exported documents?

 

Solution

The following common logs are available in Express version 3.3.0:

- KDB log, specified by [KDB] section in the win.ini will produce debug log lines from various VRS modules, this log kind is indeed for troubleshooting only, as it affects the image processing performance, and the log file size will grow quickly. KDB log does not contain any imported or exported documents that have been processed through Kofax Express.

- Log files in "C:\ProgramData\Kofax\Kofax Express 3.3\Toolkit\Log" are also indeed for troubleshooting only too. The file names of "VrsServer*.log" contain log lines information that come from VrsServer.exe process for troubleshooting only. The log name Toolkit.log or Toolkit_KofaxExpress.log, contains log lines information that come from KofaxExpress process for troubleshooting only. The log name Toolkit.log or Toolkit_KofaxExpress.log, or VrsServerXXX.log do not contain any imported or exported documents that have been processed through Kofax Express.

- Log file logBgrProc.txt in "C:\ProgramData\Kofax\Kofax Express 3.3" folder is written by the BackgroundExport process, and contains error log lines, such as "1102 The batch still contains invalid index values." or other error as well, but does not include any information of documents that have been exported.

- Log file log.txt in "C:\ProgramData\Kofax\Kofax Express 3.3" folder is written by the KofaxExpress process, this file contains error logs that occurred during the KofaxExpress process time-life. This file does not contain any information of imported document or exported document too.

- Log file logExportSvc.txt in "C:\ProgramData\Kofax\Kofax Express 3.3" folder is written by the KofaxExpressExportService.exe process, and does not contain any information of exported documents.

Note that there is no log place to expect an useful of logged information of the imported or exported documents that have been processed through Express at this time.

 

Level of Complexity 

Easy 

 

Applies to  

Product Version Build Environment Hardware
KXP 3.3      

References

Add any references to other internal or external articles

 

 

Article # 3049780
  • Was this article helpful?