System Memory Allocation Error when scanning with a Fujitsu fi-6110 scanner
16106
QAID # 16106 Published
Question / Problem:
Attempts to scan in Kofax Express 3.0 with a Fujitsu fi-6110 scanner in Windows 7 results in the following error:
-9 System Memory Allocation Error
Answer / Solution:
This error is caused by a compatibility issue with certain versions of the fi-6110 ISIS driver. To prevent this error from occuring, please upgrade the fi-6110 ISIS driver to version 2.1.11110.4001 or higher.
The latest version of the ISIS driver can be downloaded from Fujitsu’s Web site.
This issue has been documented in SPR 87561.
Applies to:
| Product | Version | Category |
|---|---|---|
| Express | 3.0 | Scan |
| Express | 3.1 | Scan |
| Express | 3.2 | Scan |