QAID # 16106 Published
Question / Problem:
Attempts to scan in Kofax Express 3.0 with a Fujitsu fi-6110 scanner in Windows 7 results in the following error:
-9 System Memory Allocation Error
Answer / Solution:
This error is caused by a compatibility issue with certain versions of the fi-6110 ISIS driver. To prevent this error from occuring, please upgrade the fi-6110 ISIS driver to version 2.1.11110.4001 or higher.
The latest version of the ISIS driver can be downloaded from Fujitsu’s Web site.
This issue has been documented in SPR 87561.