QAID # 18682 Published
Question / Problem:
After installing a Kofax Express 3.1 client, the following error occurs:
Unable to communicate with the server contact your system administrator to resolve this problem
Answer / Solution:
When performing an installation of a Kofax Express Client, UAC (User Account Control) should be disabled. This is a requirement, and can be referenced in the Kofax Express 3.1.0 Installation Guide.