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Kofax

Certified Scanner not Displayed in Kofax Express

Article # 3034551 - Page views: 305

Issue

Certified scanner not showing up in Kofax Express.

Solution

In order to be able to add a Certified scanner to Kofax Express list please make sure all of the following items have been performed/reviewed:

  • Scanner is recognized by Windows in Device Manager under Imaging Devices
  • Download and Install latest ISIS driver from scanner vendor's site.
  • Download and Install latest Fix Pack for Kofax Express

Level of Complexity 

Easy

Applies to  

Product Version Build Environment Hardware
Kofax Express 3.3
3.2
ALL ALL N/A

 

 

Article # 3034551