Certified scanner not showing up in Kofax Express.
In order to be able to add a Certified scanner to Kofax Express list please make sure all of the following items have been performed/reviewed:
- Scanner is recognized by Windows in Device Manager under Imaging Devices
- Download and Install latest ISIS driver from scanner vendor's site.
- Download and Install latest Fix Pack for Kofax Express
Level of Complexity
Article # 3034551