Certified Scanner not Displayed in Kofax Express
Article # 3034551 - Page views: 379
Issue
Certified scanner not showing up in Kofax Express.
Solution
In order to be able to add a Certified scanner to Kofax Express list please make sure all of the following items have been performed/reviewed:
- Scanner is recognized by Windows in Device Manager under Imaging Devices
- Download and Install latest ISIS driver from scanner vendor's site.
- Download and Install latest Fix Pack for Kofax Express
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Express | 3.3 3.2 |
ALL | ALL | N/A |
Article # 3034551