Certified Scanner not Displayed in Kofax Express

Issue

Certified scanner not showing up in Kofax Express.

Solution

In order to be able to add a Certified scanner to Kofax Express list please make sure all of the following items have been performed/reviewed:

• Scanner is recognized by Windows in Device Manager under Imaging Devices
• Download and Install latest ISIS driver from scanner vendor's site.
• Download and Install latest Fix Pack for Kofax Express

Level of Complexity 

Easy

Applies to