Documents not separating with blank pages

Possible cause #1

Scanner front lamp providing a dirty image, adding extra lines to the blank page.

Solution

Recommended to have scanner cleaned/serviced by vendor.

Possible Cause #2

Scanner Driver settings might be removing the Blank pages

Solution

• Access the Scanner Driver settings
  
  
   
• Search for Blank page deletion setting in the ISIS driver, If setting is ON, please turn it OFF.