Kofax Express 3.2 does not recognize certified scanners even when the correct drivers are installed

Issue

The Scanner Configurator states that a scanner is certified for use with Kofax Express 3.2. However, Kofax Express 3.2 does not recognize the certified scanner, even when the correct drivers are installed.

Solution

Support for scanners that are certified for use with Kofax Express 3.2 after its General Release is added via the latest Fix Pack.

For a list of all scanners that are certified with Kofax Express 3.2 including which in fix pack support was added, see the follwing article:

Scanners Certified with Kofax Express 3.2

The following scanners are certified for use with Kofax Express 3.2.0.0.0.267 (General Release) and do not require a Fix Pack:

Ambir

940u

Avision

AD240
AV122
AV122C2
AV186+
AV188
AV210C2
AV220
AV220C2
AV220C2+
AV220D2+
AV280
AV320
AV320+
AV320D2+
AV320E2+
AV3300
AV3850SU
AV3852U
AV8350

Bowe Bell and Howell

730DC
Copyscan Spectrum 8000 Series
Sidekick 1200
Sidekick 1400
Sidekick 1400u
Truper 3200
Truper 3210
Truper 3600
Truper 3610
Ngenuity 9000 Series

Brother

ADS-2000e
ADS-2100e
ADS-2500We
ADS-2600We
PDS-5000
PDS-6000

Canon

DR-1210C
DR-2010C
DR-2020U
DR-2050C
DR-2080C
DR-2510C
DR-2580C
DR-3010C
DR-3060
DR-3080
DR-3080CII
DR-4010C
DR-5010C
DR-5080C
DR-6010C
DR-6030C
DR-6050C
DR-6080
DR-7080C
DR-7090C
DR-7550C
DR-7580
DR-9050C
DR-9080C
DR-C125
DR-C130
DR-C225
DR-C240
DR-G1100
DR-G1130
DR-M1060
DR-M140
DR-M160
DR-X10C
Flatbed Scanner Unit 201
Flatbed-101
P-150
P-208
P-208II
P-215
P-215II

Epson

DS-510
DS-520
DS-60000
DS-6500
DS-70000
DS-7500
DS-760
DS-860
GT-1500
GT-20000
GT-2500
GT-30000
GT-S50
GT-S55
GT-S80
GT-S85

Fujitsu

fi-4010CU
fi-4120C
fi-4120C2
fi-4220C
fi-4220C2
fi-4340C
fi-4530C
fi-4640S
fi-4750C
fi-4750C (Hardware)
fi-4750L (Hardware)
fi-4860
fi-4990C
fi-5015C
fi-5110C
fi-5120C
fi-5220C
fi-5530C
fi-5530C2
fi-5650C
fi-5650C (Hardware)
fi-5750C
fi-5750C (Hardware)
fi-5900C
fi-5950
fi-5950-ISIS
fi-60F
fi-6110
fi-6130
fi-6130Z
fi-6140
fi-6140Z
fi-6230
fi-6230Z
fi-6240
fi-6240Z
fi-6400
fi-6670
fi-6670A
fi-6750S
fi-6770
fi-6770A
fi-6800
fi-6800-ISIS
fi-7160
fi-7180
fi-7260
fi-7280
M4097D (Hardware)
M4099D (Hardware)

Hitachi

HT-4139
HT-4139-28
HT-4139-48/68

HP

Scanjet 5000
Scanjet 5000 s2
Scanjet 7000
Scanjet 7000 s2
Scanjet 7500
Scanjet 7800
Scanjet 8270
Scanjet 8290
Scanjet 8300
Scanjet 9000
Scanjet N7710
Scanjet N8400
Scanjet N9120

InoTec

Scamax 400 Series
Scamax 402/412
Scamax 403/413
Scamax 422
Scamax 423/433
Scamax 510

Kodak

Sidekick 1400u
Truper 3210
Truper 3610
Ngenuity 9000 Series
i1120
i1150
i1180
i1200
i1300
i1405
i1410
i1420
i1440
i150
i160
i1840
i1860
i2400
i2420
i250
i260
i2600
i2620
i280
i2800
i2820
i2900
i2900 Flatbed
i30
i3200
i3250
i3400
i3450
i40
i4200
i4600
i4850
i50
i5200
i5200V
i55
i5600
i5600V
i5800
i5850
i60
i600 Series
i600 Series (Software)
i65
i730
i750
i780
i80
i840
i920
i940

Panasonic

KV-S1015C
KV-S1020C
KV-S1025C
KV-S1026C
KV-S1027C
KV-S1045C
KV-S1046C
KV-S1057C
KV-S1065C
KV-S2025C
KV-S2026C
KV-S2028C
KV-S2045C
KV-S2046C
KV-S2048C
KV-S2065W
KV-S3065CW
KV-S3085C
KV-S3105C
KV-S4065CW
KV-S4085CW
KV-S5046H
KV-S5055C
KV-S5076H
KV-S6050W
KV-S6055W
KV-S7065C
KV-S7075C
KV-SL1035
KV-SL1036
KV-SL1055
KV-SL1056
KV-SL1066

Plustek

MobileOffice D428
SmartOffice PL3000
SmartOffice PL7000
SmartOffice PS282

Ricoh

IS-01
IS-330
IS-760

Visioneer

9650 USB
Patriot 470
Patriot 680
Patriot 780
Strobe XP 450

Xerox

DocuMate 162
Documate 250
Documate 252
Documate 262
Documate 262i
Documate 272
Documate 3125
Documate 3460
Documate 3640
Documate 4440
Documate 4760
Documate 4790
Documate 4799
Documate 520
Documate 5445
Documate 5460
Documate 632
Documate 700
Documate 742
Documate 752
Documate 765

Level of Complexity

Easy

Applies to

Product	Version	Build	Environment	Hardware
Kofax Express	3.2	3.2.0.0.0.267	ALL	N/A

References

Scanners Certified with Kofax Express 3.2