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Kofax

EBC Not Available when scanning using Desktop level scanner with Workgroup or Production VRS License on Capture License

3026853

Question / Problem: 

When scanning using a Desktop-level scanner, the Enhanced Bar Code engine is not available for use even though Kofax VRS is pulling a Workgroup-level or Production-level VRS license line item from the Kofax Capture license.

Answer / Solution: 

By default, when Kofax VRS pulls a higher-level license than a scanner requires from the Kofax Capture license, it will downgrade the license to the minimum level required by the scanner.  When scanning using a Desktop-level scanner, this results in the loss of the Enhanced Bar Code licensing since it is only available with Workgroup-level and Production-level VRS licenses.

 

To prevent the downgrading of the VRS license and preserve the EBC licensing:

  1. On the scan station, navigate to C:\ProgramData\Kofax\Vrs
     
  2. Open KofaxReg.xml in a text editor such as Notepad
     
  3. Locate the following section:
    <HKEY_CURRENT_USER>
            <SOFTWARE>
                <KOFAX>
                    <CONDOR>
                        <V1.0>
                            <SETTINGS>
                                <HWERRORS Value="1" Type="integer" />
                                <STOPMODE Value="1" Type="integer" />
                                <ELEVATELICENSE Value="None" />
    
  4. Set the ELEVATELICENSE value to the license level of the VRS License line item on the Kofax Capture license

    If the Capture license contains a Workgroup-level VRS license line item:
    <HKEY_CURRENT_USER>
            <SOFTWARE>
                <KOFAX>
                    <CONDOR>
                        <V1.0>
                            <SETTINGS>
                                <HWERRORS Value="1" Type="integer" />
                                <STOPMODE Value="1" Type="integer" />
                                <ELEVATELICENSE Value="Workgroup" />

    If the Capture license contains a Production-level VRS licensing line item:
    <HKEY_CURRENT_USER>
            <SOFTWARE>
                <KOFAX>
                    <CONDOR>
                        <V1.0>
                            <SETTINGS>
                                <HWERRORS Value="1" Type="integer" />
                                <STOPMODE Value="1" Type="integer" />
                                <ELEVATELICENSE Value="Production" />
  5. Save the changes to KofaxReg.xml
     
  6. Restart all applications and services that use Kofax VRS / ImageControls.

 

Applies to:  

Product Version
CAPTUIRE 11.0
VRS 5.1
  5.1.1
  5.1.2
  5.2

 

 

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