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Kofax

Canon DR-3080Cll takes several minutes to load in Kofax VRS 5.0 and 5.1

15890

QAID # 15890 Published

Question / Problem:

A Kofax VRS Elite scan source for the Canon DR-3080C ll takes 1-5 minutes to load.

Answer / Solution:

When configuring the Canon DR-3080Cll scanner with Kofax VRS Elite, it is necessary to install the driver for the scanner. The VRS 5.0 and 5.1 software does not automatically install a Component Installer or ISIS driver.

This behavior occurs when the Canon driver version 2.5.10806.23001 or higher is installed and configured with Kofax VRS 5.0 or 5.1.

Available workarounds:

VRS 4.5 Component Installer

  1. If Kofax VRS Elite is already installed, proceed to uninstall the software.
  2. Download and install VRS 4.5.
  3. Download and install the Component Installer for the Canon DR-3080Cll scanner.
  4. Load the VRS Scan Source in VCDemo.
  5. Verify that that the driver version is 2.0.10406.09001.
  6. Upgrade to Kofax VRS Elite to retain the Kofax Certified driver
NOTE: The above steps will not work on a Windows 7 environment, as the driver that the Component Installer installs is not Windows 7 compatible.

TWAIN Scanning

Configure the VRS Scan source with the Canon DR-3080Cll TWAIN driver.

NOTE: This is a compatible, not certified, configuration.

The Canon DR-3080CII is no longer supported in Kofax VRS 5.1.1 and higher.

 

Applies to:

Product  Version 
VRS 5.0
  5.1

 

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