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Epson WorkForce DS-860 ISIS Driver Installed but not Recognized by VRS

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Question / Problem: 

Epson WorkForce DS-860 ISIS driver is already installed but is not connecting to VRS 5.1.x, How can it be resolved?

If ISIS driver is installed by itself, connection errors will be showing.

Answer / Solution: 

Per driver instructions The EPSON Scan 2 driver must be installed prior to installing the ISIS driver.

it can be downloaded from https://ftp.epson.com/drivers/DS860_ES2_6.4.3.0.exe

 

Applies to:  

Product Version
VRS 5.1
  5.1.1
  5.1.2

 

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