Question / Problem:
Kofax VRS / ImageControls 5.1.x cannot detect the Epson DS-530 scanner with the latest ISIS driver.
Answer / Solution:
Kofax originally certified the Epson DS-530 with Kofax VRS 5.1 using the DS-530 ISIS driver version 1.6311608.10004 and scanner firmware version ADF-13G7.
Later versions of the ISIS driver (including, but not necessarily limited to, version 1.6.11706.12001) contain changes that make the scanner unrecognizable to Kofax VRS.
Kofax recommends contacting Epson to obtain the DS-530 ISIS driver version 1.6311608.10004 to ensure compatibility with Kofax VRS 5.1, 5.1.1, and 5.1.2.