Image Cut Off when scanning with Kodak TWAIN driver
3010803
Question / Problem:
When scanning using a Kodak scanner in the Kofax Capture scan module, the scanned image is cut off. What is causing this issue?
Answer / Solution:
This issue can be caused by the Kodak TWAIN driver and Kofax VRS both attempting to crop the image. Installing the ISIS driver for the Kodak scanner and configuring a Certified Scan Source using the ISIS driver will resolve this issue.
Applies to:
| Product | Version |
|---|---|
| VRS | 5.1 |
| 5.1.1 | |
| 5.1.2 |