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Scanner Stop Key UMBRELLA error when scanning using Kofax VRS Elite 5.x

18088

QAID # 18088 Published

Question / Problem:

While scanning using Kofax VRS Elite 5.x the following error message is generated:

Scanner Stop Key UMBRELLA.

Answer / Solution:

This behavior can occur when the CPU and/or Memory resources of the PC are reaching the maximum limits.

Increasing the CPU power and RAM resolves this issue.

Applies to:

Product Version
VRS 5.1
  5.1.1
  5.1.2
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