Scanner Stop Key UMBRELLA error when scanning using Kofax VRS Elite 5.x
18088
QAID # 18088 Published
Question / Problem:
While scanning using Kofax VRS Elite 5.x the following error message is generated:
Scanner Stop Key UMBRELLA.
Answer / Solution:
This behavior can occur when the CPU and/or Memory resources of the PC are reaching the maximum limits.
Increasing the CPU power and RAM resolves this issue.
Applies to:
| Product | Version |
|---|---|
| VRS | 5.1 |
| 5.1.1 | |
| 5.1.2 |