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Kofax

How to disable the Out of Paper Auto Resolve message in Kofax VRS 5.x

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Question / Problem: 

How to disable the Out of Paper Auto Resolve message in Kofax VRS 5.x

Answer / Solution: 

Kofax VRS has an Auto Resolve feature that holds scanning open when the scanner runs out of paper, allowing the user to reload more paper into the scanner or to end scanning.  Some users prefer that scanning simply end when the scanner runs out of paper without being prompted to add more paper.

To disable the Out of Paper Auto Resolve message in VRS 5.x:

  1. Open the VRS Administration Console (VRSAdministrationConsole.exe)
  2. Navigate to the Exceptions screen
  3. In the Error table, set the Out of Paper value to Return Error
    VRSAdminConsole-Exceptions.PNG
  4. Click Save
  5. Click Close

 

Applies to:  

Product Version Category
VRS 5.0 Exceptions
VRS 5.1 Exceptions
VRS 5.1.1 Exceptions
VRS 5.1.2 Exceptions