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Best Practices for Enabling Image Processing Features Duplicated Between Scanner Driver VRS and Kofax Capture Permanent Image Cleanup

Article # 3037292 - Page views: 79

Issue

What are the Kofax-recommended best practices for enabling image processing options that are duplicated between the scanner driver, Kofax VRS, and/or Kofax Capture Permanent Image Cleanup options?

 

Cause

Certain features such as Deskew and Cropping are available in both Kofax Capture's Permanent Image Cleanup settings and in Kofax VRS. Similar functionality might be also available in a scanner’s driver settings.

Kofax does NOT recommend enabling similar functionality in more than one place at a time, as this might cause unexpected results.

For example, simultaneously enabling Deskew in both Kofax VRS and the Kofax Capture Permanent Image Cleanup settings can result in an image that is severely skewed with triangular black borders along one or more edges

 

Solution

Kofax recommends the following as a guide when making decisions regarding the enablement of image processing settings:

  • If the feature is available in Kofax VRS, enable it in VRS.
     
  • If the feature is not available in Kofax VRS, but it is available in the Kofax Capture Permanent Image Cleanup, enable it in the Kofax Capture Permanent Image Cleanup settings.
     
  • If the feature is not available in Kofax VRS or in the Kofax Capture Permanent Image Cleanup settings, enable it in the scanner driver settings.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Capture 11.1
11.0
10.2
10.1
10.0
ALL ALL N/A
Kofax VRS 5.2
5.1.2
5.1.1
5.1
ALL ALL N/A

References

N/A