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Configure Exclusions for VRS from Scanning by 3rd Party Security Software

Article # 3046758 - Page views: 128

Issue

Best Practices for configuring Kofax VRS folder, file, and file type exclusions from scanning by 3rd-party Security software such as Endpoint Agents, Monitoring software, and Anti-Virus applications.

 

Cause

Interference by third-party security software such as Endpoint Agents, Monitoring software, and Anti-Virus applications can negatively affect performance or cause errors when scanning using Kofax VRS.  Adding folder, executable file, and file type exclusions in the third-party Security software can resolve issues caused by such interference.

 

Solution

The following exclusions are recommended to be added to third-party security software as Best Practices:

Folder Exclusions:

  • C:\ProgramData\Kofax
  • C:\Program Files (x86)\Kofax
  • C:\Users\<User name>\AppData\Local\Temp
  • The folder where the scanning application stores scanned or imported images
Tip-Icon.png

These paths may vary, depending on the Operating System version and environment.

Executable File Exclusions:

  • FastScan.exe
  • kfxDevHealth.exe
  • KSALicenseUtility.exe
  • LicenseCheck.exe
  • McVrsIPHndlr.exe
  • VCDemo.exe
  • VRSAdministrationConsole.exe
  • VRSFastScanUI.exe
  • VrsServer.exe
  • VRSTestConsole.exe
  • VRSUI.exe

 

Installation/Upgrade Executable File Exclusions:

  • FixVRSFolderAccess.exe
  • FWLoader.exe
  • KfxMigrationUtility.exe
  • VRS5Migrator.exe
  • VRSInstallUtil.exe
  • vrsutil.exe
  • vrsutil64.exe

 

Additional Executable File Exclusions when Kofax VRS is used for scanning into Kofax TotalAgility (KTA):

  • Kofax.Licensing.TotalAgility.Proxy.exe
  • Kofax.Licensing.TotalAgility.ProxyConfig.exe

 

Additional Executable File Exclusion when Kofax VRS is installed as a Server Installation:

  • VRSRepositoryServer.exe
Tip-Icon.png

Unless noted otherwise, all executable files listed above are located in the \ImageControls\bin folder 

 

File Type Exclusion:

  • The image file type(s) used when saving the scanned or imported images (.TIF, .PDF, etc.)

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax VRS 5.2
5.1.2
5.1.1
5.1
ALL ALL N/A
Avision OEM VRS 5.1 5.1.0.0.0.273 ALL N/A
Canon OEM VRS 5.2
5.1.1
5.1
5.2.0.0.0.506
5.1.1.13.0.2082
5.1.1.3.0.1943
5.1.1.3.0.1916
5.1.0.0.0.1010
5.1.0.0.0.669
5.1.0.0.0.284
ALL N/A
Fujitsu OEM VRS 5.1 5.1.0.0.0.265 ALL N/A
HP OEM VRS 5.2
5.1.1
5.1
5.2.0.1.0.549
5.1.1.10.0.2017
5.1.0.0.0.697
ALL N/A
Kodak OEM VRS 5.2
5.1.1
5.1
5.1.1.13.0.2092
5.1.1.6.0.1957
5.1.0.0.0.1206
5.1.0.0.0.474
ALL N/A

 

Article # 3046758
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