Deactivate Kofax VRS or Express license when machine not available
Article # 3032173 - Page views: 631
Issue
Unable to Deactivate Kofax VRS / Express license, no longer have access to the machine.
Cause
License deactivation is not possible after station was decommissioned, license information was lost after machine was re-imaged and/or Windows OS upgrade.
Solution
- Request for approval
- History check for validation
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax VRS |
4.5 |
References
Add any references to other internal or external articles
Article # 3032173