How to deactivate a Kofax VRS 5.x Eltie license when the PC where VRS was activated is no longer available due to hardware replacement, hard drive crash, OS reimage, or other reason.
Contact the Kofax Sales Department at:
- 949-727-1733, Option 1
to request deactivation of the license so it can be activated on a new PC.
To prevent any unnecessary delays, be sure to inform the Kofax Sales Department of the reason why the existing activation is no longer available.
Level of Complexity
Article # 3033948