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Kofax

Deactivate VRS License When PC Not Available

Article # 3033948 - Page views: 192

Article # 3033948 - Page views: 192

Issue

How to deactivate a Kofax VRS 5.x Eltie license when the PC where VRS was activated is no longer available due to hardware replacement, hard drive crash, OS reimage, or other reason.

 

Solution

Contact the Kofax Sales Department at:

to request deactivation of the license so it can be activated on a new PC. 
 

To prevent any unnecessary delays, be sure to inform the Kofax Sales Department of the reason why the existing activation is no longer available.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax VRS 5.2
5.1.2
5.1.1
5.1
ALL ALL N/A

References

N/A

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