Why after activating VRS license a demo stamp shows on scanned documents?
If scanner is not on a certified state within the Kofax VRS application, the Demo stamp can show.
Please make sure to check the following to resolved the issue:
- Verify if Scanner is compatible with installed version by going to https://scadmin.kofax.com/KCSearch/Search.aspx
- If the Kofax VRS version installed on the station is the same that the one on the top of the list, a Component Installed (CI) might need to be downloaded and installed from https://knowledge.kofax.com/VRS__Scanning_Apps/Overview-Downloads/VRS_Product_Release_Information
- Make sure ISIS driver has been downloaded and installed from Vendors website
Level of Complexity
Article # 3034317