The procedure entry point png_set_longjmp_fn could not be located in the dynamic link library kpng32.flt
- The error you are reporting is most likely a faulty VRS install since it involves image controls.
- It is recommend to reinstall Kofax VRS 5.2
- Make sure to stop all Capture and capture module services in services.msc.
- Go in task manager and kill all related Capture processes before installing VRS otherwise it will preclude you from installing.
- Run the VRS setup.exe as administrator
- Download and install latest VRS 5.2 fix pack
Level of Complexity
Article # 3034632