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Kofax

Entry point not found - kpng32.flt

Article # 3034632 - Page views: 90

Article # 3034632 - Page views: 90

Issue

The procedure entry point png_set_longjmp_fn could not be located in the dynamic link library kpng32.flt

clipboard_e571728b672981fc1dc4ef702c8f80638.png

Cause

  • The error you are reporting is most likely a faulty VRS install since it involves image controls.

Solution

  • It is recommend to reinstall Kofax VRS 5.2
  • Make sure to stop all Capture and capture module services in services.msc.
    • Go in task manager and kill all related Capture processes before installing VRS otherwise it will preclude you from installing.
  • Run the VRS setup.exe as administrator
  • Download and install VRS 5.2 fix pack 6

Level of Complexity 

Easy

Applies to  

Product Version Build Environment Hardware
Kofax VRS 5.2
5.1.2
5.1.1
5.1
ALL    

References

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