Skip to main content
Kofax

Host Processing Error Logging

Article # 3047035 - Page views: 142

Issue

Can additional logging be enabled to aid in the troubleshooting of Kofax VRS or AIPE Error 20441 - Host Processor Exception errors?

Solution

Yes. Kofax VRS and AIPE can be configured to create a Kofax Exceptions Log, which is useful for troubleshooting Error 20441 - Host Processor Exception errors.

 

To enable Kofax Exceptions Logging:

  1. Create the folder: C:\kofaxlog
     
  2. Locate the kofax200.ini file. This file is typically located in the following folder:
    C:\ProgramData\Kofax\VRS
     
  3. Edit the kofax200.ini file so that the ErrorLog section contains the following:
    [ErrorLog]
    RethrowError=NotLogOnly
    Filename=c:\kofaxlog\kexcept.log
    

     
  4. Save changes to kofax200.ini
     

To disable Kofax Exceptions Logging:

  1. Locate the kofax200.ini file. This file is typically located in the following folder:
    C:\ProgramData\Kofax\VRS
     
  2. Edit the kofax200.ini file, removing the following line from the ErrorLog section:
    Filename=c:\kofaxlog\kexcept.log
     
  3. Save changes to kofax200.ini.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
VRS 5.2
5.1.2
5.1.1
5.1
ALL ALL N/A

References

N/A

 

 

Article # 3047035
  • Was this article helpful?