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Kofax Express or VRS licensing issue

Article # 3040086 - Page views: 175

Issue

How can I proceed to manually activate or de-activate a VRS or Kofax Express license?

Solution

Please proceed via the following website which allows you to manually de-activate /activate a VRS or Kofax Express license.

https://activate.kofax.com/

Note that in case of hardware crash, please do request a manual de-activation to > licensing@kofax.com

If critical, please submit a new ticket via

https://support.kofax.com/s/login

Level of Complexity 

Easy 

 

Applies to  

Product Version Build Environment Hardware
VRS 5.1
5.2
     
KXP 3.2
3.3
     

 

Article # 3040086
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