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Kofax

VRS Elite

Article # 3032284 - Page views: 179

Issue

Assistance to reconfigure VRS OEM with Upgrade license?

Cause

Lost software configuration in ransomware attack. Have been running demo version.

Solution

To successfully activate an Upgrade license the OEM version needs to be activated first. Please follow these steps:

  1. Download and install VRS EOM from Kodak website: https://support.alarisworld.com/en-u...nuity-scanners, This will provide the license needed to use the Upgraded license.
  2. After installing VRS make sure the OEM license is granted by:
    1. Opening VCDemo.exe    
    2. Reserve the scanner Source | Scanner | OK
    3. scan at least one page.
  3. Open VRS Admin Console | License and enter the Upgrade license information

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
VRS OEM 5.2
5.1.2
5.1.1
   

Kodak scanner

References

N/A

 

Article # 3032284
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