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Kofax

Error 147 Unsupported bits per sample when importing a color TIFF image with VRS 5.x

16086

QAID # 16086 Published

Question / Problem:

When importing a color TIFF image with VRS Elite installed, the following error occurs:

Error -147 Unsupported bits per sample.

Answer / Solution:

This error can occur if the TIFF image is color and the image is saved as anything but a 24-bit color image.

Kofax only supports the importing of color TIFF images that are 24-bit. Attempting to import a TIFF image with a higher or lower bit depth will result in the above-referenced error.

Applies to:

Product Version Category
VRS 5.1 Image Import
VRS 5.1.1 Image Import
VRS 5.1.2 Image Import