Skip to main content
Kofax

Importing JPEG compressed TIFF images into Kofax Capture 9 with VRS 4.5 fails.

14597

QAID # 14597 Published

Question / Problem:

Importing JPEG compressed TIFF images into Kofax Capture 9 with VRS 4.5 fails.

Answer / Solution:

This issue is due to a version mismatch with the ijl20.dll file.

To resolve this issue:

After installing VRS 4.5 SP1,

  1. Back up the \Kofax\Capture\ImgCtls\bin\ijl20.dll file.
  2. Copy the ijl20.dll file from \Kofax\Capture\ImgCtls\IJL4TTN2 to \Kofax\Capture\ImgCtls\bin.
  3. Restart the operating system.

Applies to:

Product Version Category
VRS 4.5 Image Import