Question / Problem:
The following error occurs during an upgrade installation of Kofax VRS 5.1:
VRS -100 VRS cannot verify your Machine ID
Answer / Solution:
This error can occur if the VRS installer is unable to verify an existing Machine ID recorded by a previous installation of VRS. When given the option to "retry or cancel" - select "cancel" which will enable the installer to write a new MachineID and complete successfully.