QAID # 16120 Published
Question / Problem:
What can cause a
SC007: Unable to make file copy error to display when attempting to upgrade from Kofax VRS version 4.2 to version 4.5?
Answer / Solution:
SC007: Unable to make file copy error indicates that there is a corruption with the previous installation of Kofax VRS.
It is recommended to perform a complete uninstallation of VRS using the cleanup utilities.