Upgrade Procedure from VRS 4.x to Kofax VRS 5.x

Question / Problem:

What is the correct procedure for upgrading from VRS 4.x to Kofax VRS Elite?

Answer / Solution:

In order to successfully upgrade from VRS 4.x to Kofax VRS Elite, it is recommended to follow the steps outlined below:

1. Verify that the Scanner Configuration Utility (SCU) is closed.
2. Close all scanning applications that may reserve VRS.
3. Verify that a valid Kofax VRS Elite license is available for the new installation.

Note: If upgrading from VRS 4.x to Kofax VRS Elite with a UP-xxxx-xxxx license, please verify that the current VRS 4.x license is active.

4. Proceed to run the installation for Kofax VRS Elite.
5. Click on the OK button to confirm the removal of VRS 4.x.
6. The installation for Kofax VRS Elite will continue to the point where the License panel in the Kofax VRS Administration Console is displayed.

Note: It is possible to continue the installation of Kofax VRS Elite without activating a license.

7. Proceed to fill in the User Identification and License Information.
8. Once the User identification and License information is filled out, click the Activate button.
9. Click OK on the Kofax VRS is Active window.
10. The installation for Kofax VRS Elite will continue to the Scanner Configuration panel in the Kofax VRS Administration Console window.
11. Proceed to select the desired scanner make and model or click Next to configure this later.
12. Click the Finish button once the setup has completed.