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Windows Security prompts to install Hardware VRS scanner device software while installing Kofax VRS 5.1.x

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Question / Problem: 

While installing Kofax VRS 5.1.x, Windows Security displays one or more prompts like the following to install Hardware VRS scanner device software:

Windows Security: "Would you like to install this device software?

Name:  Kodak i5200V Scanner
Publisher:  Kofax, Inc.

WindowsSandbox_4ZO1HIox4s.png

 

Answer / Solution: 

Windows Security will prompt the user to confirm installation of any drivers that are not signed by Microsoft's Windows Hardware Quality Labs release signature.  This prompt may also appear if the Publisher's Certificate used to sign the driver has expired.  The Hardware VRS drivers installed by Kofax VRS 5.1.1 and 5.1.2 have not been signed by Microsoft's WHQL release signature (a voluntary service that Microsoft provides) and the publisher's certificate used to sign the drivers has expired since the release of VRS 5.1.1 and 5.1.2.

The Kofax Hardware VRS Drivers have been through extensive testing with Microsoft Windows 10. Therefore, the continued installation and use of these drivers will NOT impair or destabilize the system either immediately or in the future. Although the driver's certificates are expired, this has no effect on the quality of the drivers or their ability to function properly on the system. 

To add Kofax Inc. to the Windows list of trusted publishers and prevent future prompts, check the "Always trust software from Kofax, Inc." checkbox.  To proceed with the installation of the Hardware VRS scanner drivers, click Install.

This issue has been documented in TFS #1300045 and the drivers will be signed using an updated Publisher's Certificate in Kofax VRS 5.2.

The complete list of Hardware VRS scanner prompts that may appear during the installation of Kofax VRS 5.1.1 or 5.1.2 include the following Hardware VRS-enabled scanners:

 

Kodak i5200V Scanner

WindowsSandbox_4ZO1HIox4s.png

 

Kodak i5250V Scanner
WindowsSandbox_9wPuardngG.png

 

Kodak i5600V Scanner
WindowsSandbox_TlrSI1tvEJ.png

 

Kodak i5650V Scanner
WindowsSandbox_D1GDIPw3qT.png

 

BBH 9000 Scanner

WindowsSandbox_bwnKoOy6BM.png

 

Kodak 9000 Scanner
WindowsSandbox_uoZyucng7x.png

 

Kofax Canon USB Device
WindowsSandbox_JZp3DlEcuV.png

 

Kofax Fujitsu USB Device
WindowsSandbox_Ub2X8ifa4G.png

 

 

Applies to:  

Product Version Category
VRS 5.1.1

Install/Uninstall

VRS 5.1.2 Install/Uninstall