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After loading a Hardware VRS scan source no images appear in the VRS Preview window and a message No image available for display appears

12236

QAID # 12236 Published

Question / Problem:

After loading a Hardware VRS scan source, such as the Fujitsu fi-6770A, no images appear in the VRS Preview window and the following message is displayed:

No image available for display

Answer / Solution:

With Hardware VRS CGA scanners, there are no images cached for the Preview window because many of the VRS features are preformed at the Hardware level before reaching the PC.

Once the VRS source has been disconnected from the scanning application, a preview image cannot be retrieved.

Applies to:

Product Version Category
VRS 4.5 Interactive Viewer
VRS 5.1 Interactive Viewer
VRS 5.1.1 Interactive Viewer
VRS 5.1.2 Interactive Viewer
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