QAID # 10091 Published
Question / Problem:
How to identify the Machine ID of a remote VRS 4.x station
Answer / Solution:
ARP, or Address Resolution Protocol, can be used to identify a remote station's hardware MAC address.
To use the arp command:
- If you know the remote station's IP address, use the command prompt to ping the station — this will update the local station's ARP cache (list of known hardware addresses).
- Use the
arp -acommand, followed by the remote station's IP address and the remote station's MAC address will be seen.
From the command prompt, type:
arp -a 192.168.***.***
The output will readsimilar to:
Interface: 192.168.***.*** ---0x2
Internet Address Physical Address Type
192.168.***.*** 00-0a-b9-12-34-12 dynamic
By providing the station's physical address to Kofax support, it may be possible to help track this