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Kofax

Specified License Information is Invalid error when activating a VRS 4.x Professional license in VRS 5.x

3021801

Question / Problem: 

Attempts to activate a Kofax VRS 4.x Professional license in the Kofax VRS 5.x Administration Console License screen result in the error:

The specified license information is invalid

Answer / Solution: 

Software license activation in Kofax VRS 5.x requires a Kofax VRS 5.x Elite license and is not compatible with Kofax VRS 4.x Professional licenses.  Therefore, a Kofax VRS 4.x Professional license cannot be used to license Kofax VRS 5.x.

 

Kofax VRS 5.x Elite licenses have the number 5 as the sixth character in the Part Number:

  • Desktop-Level:      VP-D005-0001
  • Workgroup-Level:  VP-W005-0001
  • Production Level:   VP-P005-0001
  •  

Kofax VRS 4.x Professional licenses have the number 4 as the sixth character in the Part Number:

  • Desktop-Level:      VP-D004-0001
  • Workgroup-Level:  VP-W004-0001
  • Production Level:   VP-P004-0001

 

Applies to:  

Product Version
VRS 5.1
  5.1.1
  5.1.2
  5.2