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Kofax

VRS Elite license line item decremented from the Kofax Capture License when an OEM VRS 5.x Professional license is already installed

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16325

QAID # 16325 Published

Question / Problem:

Why is a VRS Elite license taken from the Kofax Capture License Utility when an OEM VRS 5.x Professional license is already installed?

Answer / Solution:

A VRS Elite license is a higher license level than an OEM VRS 5.x Professional license. Therefore, VRS 5.x clients will automatically search for a VRS Elite license and if one is available from Kofax Capture, VRS 5.x will use it.

This behavior can be disabled by modifying the KofaxReg.xml file:

  1. Close all Kofax modules.
  2. Navigate to:
    C:\ProgramData\Kofax\VRS
  3. Locate the KofaxReg.xml file and create a backup copy.
  4. Open the KofaxReg.xml file with a text editor.
  5. Locate the following line:
    IGNORECAPTURELICENSE Value="0"
  6. Change the value from 0 to 1.
  7. Save and close the file.
  8. Relaunch the Scan module and verify that no license is taken from the License Utility.