VRS Elite license line item decremented from the Kofax Capture License when an OEM VRS 5.x Professional license is already installed
16325
QAID # 16325 Published
Question / Problem:
Why is a VRS Elite license taken from the Kofax Capture License Utility when an OEM VRS 5.x Professional license is already installed?
Answer / Solution:
A VRS Elite license is a higher license level than an OEM VRS 5.x Professional license. Therefore, VRS 5.x clients will automatically search for a VRS Elite license and if one is available from Kofax Capture, VRS 5.x will use it.
This behavior can be disabled by modifying the KofaxReg.xml
file:
- Close all Kofax modules.
- Navigate to:
C:\ProgramData\Kofax\VRS
- Locate the
KofaxReg.xml
file and create a backup copy. - Open the
KofaxReg.xml
file with a text editor. - Locate the following line:
IGNORECAPTURELICENSE Value="0"
- Change the value from 0 to 1.
- Save and close the file.
- Relaunch the Scan module and verify that no license is taken from the License Utility.