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Kofax

Host Processor Exception Logging

14840

QAID # 14840 Published

Question / Problem:

Can additional logging be enabled to aid in the troubleshooting of Kofax VRS or AIPE Error 20441 - Host Processor Exception errors?

Answer / Solution:

Yes. Kofax VRS and AIPE can be configured to create a Kofax Exceptions Log, which is useful for troubleshooting Error 20441 - Host Processor Exception errors.

To enable Kofax Exceptions Logging:

  1. Create the folder: C:\kofaxlog
  2. Locate the kofax200.ini file. This file is typically located in the following folder:
    C:\ProgramData\Kofax\VRS
  3. Edit the kofax200.ini file so that the ErrorLog section contains the following:
    [ErrorLog]
    RethrowError=NotLogOnly
    Filename=c:\kofaxlog\kexcept.log.
  4. Save changes to kofax200.ini.

To disable Kofax Exceptions Logging:

  1. Locate the kofax200.ini file. This file is typically located in the following folder:
    C:\ProgramData\Kofax\VRS
  2. Edit the kofax200.ini file, removing the following line from the ErrorLog section:
    Filename=c:\kofaxlog\kexcept.log
  3. Save changes to kofax200.ini.

Applies to:

Product  Version  Category 
VRS 4.5 Logs
VRS 5.1 Logs
VRS 5.1.1 Logs
VRS 5.1.2 Logs

Keywords: Host Processor

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