Error 9905 An unhandled exception was raised in the VRS Server ToolkitException when scanning in the Kofax Capture Scan Module
16837
Question / Problem:
Attempts to scan in the Kofax Capture Scan Module result in the following error:
9905 An unhandled exception was raised in the VRS Server: ToolkitException
Answer / Solution:
This error can occur if the user does not have permissions to use VRS Elite’s multicore feature. Launch the VRS Administration Console and set Multicore processing to Off.
Applies to:
| Product | Version | Category |
|---|---|---|
| VRS | 5.0 | Multicore Processing |
| VRS | 5.1 | Multicore Processing |
| VRS | 5.1.1 | Multicore Processing |
| VRS | 5.1.2 | Multicore Processing |