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Kofax

Error 9905 An unhandled exception was raised in the VRS Server ToolkitException when scanning in the Kofax Capture Scan Module

16837

 

Question / Problem:

Attempts to scan in the Kofax Capture Scan Module result in the following error:

9905 An unhandled exception was raised in the VRS Server: ToolkitException

Answer / Solution:

This error can occur if the user does not have permissions to use VRS Elite’s multicore feature. Launch the VRS Administration Console and set Multicore processing to Off.

Applies to:

Product Version Category
VRS 5.0 Multicore Processing
VRS 5.1 Multicore Processing
VRS 5.1.1 Multicore Processing
VRS 5.1.2 Multicore Processing