Question / Problem:
Receiving error message
"Unable to initialize: Fujitsu fi-5900C with VRS with AIPE Reserve failed." when trying to scan in Kofax Capture.
Answer / Solution:
It has been observed in this instance the scanner was missing some scanner profile folders.
Do the following to resolve the issue:
Add the following folders that were missing in the ProgramData\Kofax\capture\local\ScannerProfiles:
Fujitsu fi-5900C without VRS
Fujitsu fi-5900C without VRS with AIPE
Fujitsu fi-5900C with VRS
Fujitsu fi-5900C with VRS with AIPE
- Rebuild the default fi-5900c scan sources.