QAID # 21990 Published
Question / Problem:
Scanning with a Canon DR-6010C and Kofax VRS 4.5 results in the following error:
Error 20023 - Bad Parameter
Answer / Solution:
This issue can be caused by a paper size selection that is not recognized by the scanner's driver.
To resolve this issue:
- Launch VCDemo by running
- Load the Canon DR-6010C scan source.
- Select Source ¦ Properties.
- Change Paper Size from
Maximumto another available size, and click OK.
Perform a test scan to ensure that the driver recognizes the newly selected page size.
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