Bad Parameter Error 20023 when scanning with a Canon DR-6010C and Kofax VRS 4.5

Question / Problem:

Scanning with a Canon DR-6010C and Kofax VRS 4.5 results in the following error:

Error 20023 - Bad Parameter

Answer / Solution:

This issue can be caused by a paper size selection that is not recognized by the scanner's driver.

To resolve this issue:

1. Launch VCDemo by running Vcdem32p.
2. Load the Canon DR-6010C scan source.
3. Select Source ¦ Properties.
4. Change Paper Size from Maximum to another available size, and click OK.

Perform a test scan to ensure that the driver recognizes the newly selected page size.

Applies to: