Skip to main content
Kofax

Color format not supported Error 20222 when scanning in black and white mode with VRS 4.5

13707

QAID # 13707 Published

Question / Problem:

Scanning in black and white mode with VRS 4.5 results in the following error:
Error 20222- Color format not supported

Answer / Solution:

This issue can be resolved by installing VRS 4.5 Service Pack 1.

Applies to:

Product Version Category
VRS 4.5 Scan Settings