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Kofax

Invalid Storage Format Image Combination Error 20157 when scanning

3766

QAID # 3766 Published

Question / Problem:

Why is the following error "20157 Invalid Storage Format / Image Combination" generated when trying to scan?

Answer / Solution:

This error normally occurs if storage filter and color mode conflict. Like using a JPG storage filter and trying to scan in black and white mode. Please ensure that these settings do not conflict with each other. If you are using a 3rd party application please also test using VCDemo to see if the same error is generated.

sApplies to:

Product Version Category
VRS 4.5 Scan Settings
VRS 5.1 Scan Settings
VRS 5.1.1 Scan Settings
VRS 5.1.2 Scan Settings

 

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