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Error 20459 Detected page length is too long when scanning with a Canon DR-X10c with Continuous Scanning enabled

3010933

Question / Problem: 

Scanning with a Canon DR-X10c with Continuous Scanning enabled results in the following error:

Error 20459 - the detected page length is too long

Answer / Solution: 

This error has been seen with Canon DR-X10c scanners using CGA firmware version 3.11.005. 

To resolve this issue upgrade to CGA firmware version 3.11.006.

 

Applies to:  

Product Version Category
VRS 5.1 Scanner
VRS 5.1.1 Scanner
VRS 5.1.2 Scanner