QAID # 13382 Published
Question / Problem:
When scanning documents that have one or more punch holes, in landscape mode using the BÖWE BELL + HOWELL Ngenuity 9150 scanner with VRS 4.5, after scanning 20 to 50 pages, VRS will produce a
Scanner Page Sensor Error error.
Answer / Solution:
This behavior has been identified as a limitation when batch scanning letter paper size documents with one or more punch holes in landscape with the BÖWE BELL + HOWELL Ngenuity 9150 scanner.
It is recommended to treat this error as a standard scanner sensor warning, accept the warning and continue scanning.
This issue has been documented in SPR 55148.
|Scanner Make||Scanner Model|
|Böwe Bell & Howell||Ngenuity 9150|