QAID # 15914 Published
Question / Problem:
When scanning with Kofax VRS 4.5, why are random files being saved with different compression formats, resulting in images that cannot be opened in the viewing application?
Answer / Solution:
It has been observed in these cases that the
Kofax200.ini file is not providing default information to use as a reference point for compression format information.
Kofax VRS reads the setting from the
[Default] section of the Kofax200.ini file. In some cases, the
TIFF_JPEG_Style is not present under the
[Default] section which causes VRS to revert back to the default TIFF format, or in some cases, a format other than the default TIFF format.
To resolve the problem, add a line under the
[Default] section of the
This will default all scanned images to use the Kofax Classic default compression method.
If another compression method is needed, use the following options:
TIFF_JPEG_Style=0 //TIFF 6
(for TIFF 6 style)
(for Technote2 style)