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Kofax

No such resource Error 20184 when loading a VRS 4.5 scan source

15813

QAID # 15813 Published

Question / Problem:

Uninstalling and reinstalling VRS did not resolve a ‘20184 No such resource’ error when selecting a VRS source in the VRS Test Application (VCDemo).

What else can be done to resolve this issue?

Answer / Solution:

The kpmsrscn.ini file may be corrupted on the affected station and may need to be replaced:

  1. Locate the kpmsrscn.ini file in
    C:\ProgramData\Kofax\VRS
  2. Create a backup copy of the current kpmsrscn.ini file or rename the file's extension to .old
  3. Replace this file with a copy of the kpmsrscn.ini file from a working VRS 4.5 station.
  4. Test in the VRS Test Application (VCDemo).

Applies to:

Product Version
VRS 4.5