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Ordinal 113 could not be located in pixmdln.dll error when opening the Scanner Configuration screen in VRS Administration Console



Question / Problem:

Opening the Scanner Configuration screen in the Kofax VRS Administration Console results in the following error:

ordinal 113 could not be located in the dynamic link library. pixmdln.dll.

Answer / Solution:

This error is caused by a version mismatch between the version of pixmdln.dll installed by Kofax VRS and the version installed by some scanner drivers.  This issue does not impact the functionality of the product and should be canceled to continue use of the Scanner Configuration screen.

To prevent this error:

  1. Navigate to C:\Windows\SysWOW64
  2. Make a Backup copy of pixmdln.dll and store it in a separate location.
  3. Copy pixmdln.dll from C:\Windows\System to C:\Windows\SysWOW64

If this does not correct the issue, copy the pixmdln.dll from C:\Windows\SysWOW64 on another machine to the system experiencing the issue.

Applies to:

Product Version
VRS 5.1