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Kofax

Twunk_16.exe incompatibility error when attempting to launch the Kofax VRS 4.5 Scanner Configuration Utility on a Windows 2008 server

15963

QAID # 15963 Published

Question / Problem:

The following error occurs when attempting to launch the Scanner Configuration Utility on a Windows 2008 server:

Twunk_16.exe cannot start or run due to incompatibility with 64-bit versions of Windows.

Answer / Solution:

Scanning is not supported on a server operating system.

The error does not impact the ability to create, delete or set scan sources as default. This error has been reported in Software Problem Report (SPR) 94459.

Applies to:

Product Version
VRS 4.5